Privacy Policy
Perfnique Privacy Policy
Last updated: 2024.10.14
At Perfnique, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our products and customer support through Amazon.com and Amazon.ca.
1. Information We Collect
We may collect the following information to provide customer support and improve your experience:
- Your name and contact information (such as email address and phone number)
- Shipping and billing address
- Order details and product preferences
- Communication history with our support team
- This information is collected primarily through Amazon’s platform when you make a purchase or contact us.
2. How We Use Your Information
We use your information solely for:
- Providing customer service and responding to your inquiries
- Processing replacements, returns, or warranty requests
- Improving our products and services
- Complying with legal and regulatory requirements
We do not sell, rent, or trade your personal information to any third parties.
3. Data Sharing
We may share necessary information with Amazon for order fulfillment and communication purposes, as required by their platform policies. Other than that, your information is not shared with any external parties.
4. Data Retention
We retain customer information only as long as necessary to fulfill the purposes described above or as required by law.
5. Your Rights
If you wish to access, correct, or delete your personal information, please contact us. We will respond promptly in accordance with applicable privacy laws.
6. Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 support@perfnique.com
🌐 www.perfnique.com